
Allison Bridgeford
Recently, I have had so many bugs. first, it crashed and it said I used points when I didn't and I was not able to get them back. Then I tried to order and my shopping cart would not pop-up so I couldn't hit confirm order and place it. this was after trying to contact customer support, (which was no help) and uninstalling and reinstalling. Also on top of that, there's been a multipe times where I ordered something from the monopoly menu which said it would come with a code only for it not to.
395 people found this review helpful
McDonalds USA, LLC
14 October 2025
We're here to help get to the bottom of this. Please share a few more details with us here: https://www.mcdonalds.com/us/en-us/feedback.html

Kemberlei Banks
Very disappointed. I was able to use the app for 1 day with no issues. Every day since I have experienced issues at checkout. None of the payment options were accepted, giving me a message stating " ... an issue with your payment". I downloaded the app for the sake of convenience only to be consistently inconvenienced. The app has been deleted and reinstalled only to have the issues repeat. I'm over it ....
414 people found this review helpful
McDonalds USA, LLC
10 October 2025
We want your time on the app to feel smooth and stress-free. Let's talk here: https://www.mcdonalds.com/us/en-us/feedback.html

Kobuta Kuro
Buggy app that gives constant errors when you try to see the ingredients info for the items. Doesn't allow you to order ahead on the lunch menu, if currently serving breakfast. So if it's 10:30, app refuses to let you schedule an order for lunch. Basically the app is designed to be used standing outside their restaurant, so you can avoid engaging the cashier. Can't edit items in your cart before check out. Have to remove and then re-add edited items. Functionality stinks.
37 people found this review helpful
McDonalds USA, LLC
12 October 2025
We hear you. If the app isn’t working as expected, reinstalling may help. If not, we’re here to assist—just share more details here: https://www.mcdonalds.com/us/en-us/feedback.html