
Hannan Irfan
This app is getting worse. First, when we go to pick up the pessenger and then they don't come , you can't cancel the ride before 10 minutes — if you do, you lose 10 points. Then, if the customer cancels after the rider or driver reach at location, our fuel gets wasted, and still, we don't get any points for this. On top of that, points decrease if we don’t accept a ride. And now, this new "Select Goal" feature has made things even worse. Kindly fix these issues, otherwise, it's garbage.
362 people found this review helpful
WIND Mobility
21 September 2025
Hi,
We apologize that our service was not up to your expectations. We are willing to change for the better, to constantly improve and work on quality.

Zonah Keeme
This app is a disadvantage to the drivers especially in Botswana where petrol is expensive and the roads are not in good condition, the prices are far to low and at the end of the day not even enough for fuel. It doesn't cater for multiple passengers and now people are taking advantage of this that is with 1 request u can have 4 passengers in the car and only 1 is paying for the ride, the prices needs to be adjusted in Botswana as soon as possible
8 people found this review helpful
WIND Mobility
25 October 2025
Hi, thanks for contacting us. Sorry for the inconvenience you may have faced. Please write to us at our email support@yango.com and our team will solve your concern efficiently as soon as possible.

Fiifi Appiah
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 This app is just nonsense, I wish I could give it 0 star. Bad navigation in app map with location names. When I am almost finishing a ride and i accept new requests am not able to chart with the other rider. messages don't pop-up unless you open message. Long pickups 15 - 25 minutes when you decline too your driver score affected . in short do you guys test the driver app at all... Toy app. When will riders be notified that the driver is finishing a ride so they can decide to cancel or wait.
86 people found this review helpful
WIND Mobility
15 October 2025
Hi,
We apologize that our service was not up to your expectations. We are willing to change for the better, to constantly improve and work on quality.