
Bon Jon Tavernier
I’ve never had any issues with this app before since every order went smoothly. But lately, whenever I place an order, it says “Order confirmed”, and I even receive a text and email confirming it. However, after waiting for over an hour, nothing changes. I even went to the store to check if my order was received, and to my disappointment, they couldn’t find it in their system. This has happened twice now. At first, I thought it was the store’s fault, but it turns out the issue is with the app.
12 people found this review helpful

Angel Marie Gegawin
I don't recommend ordering mcdo via their app. Every time I encounter issue such as incomplete order and a refund, it IS NOT ALWAYS RESOLVED. First I got my order incomplete and tried to reach out even on their email, still unresolved. Now, I have a problem with my refund as the app labeled my order completed but I requested to cancel it before hand tru their app agent, and I didn't receive anything despite being labeled completed. Better to make order with Foodpanda or Grad than this app!
11 people found this review helpful

MAURINE SERRANO
I ordered using this app and pay my ordered using gcash payment my ordered in the app says delivered but i never received my order they don't have a security system where they can verify if the order was really been delivered and doesn't have a contact help support you couldn't reached mcdo delivery in convince